Google to develop Small and Medium Business units in India

The world’s most-used web search engine Google plans to help half a million Small and Medium Businesses (SMBs) in India to go online by the end of next year.

With India set to become second largest internet market in the world overtaking the US by 2015, Google sees India as a key market and is focusing on SMBs, which contribute significantly to its global revenues.

Allan Thygesen, vice president and global head of Small and Medium Business unitsfor Google Inc, told the media here that the firm has already launched an initiative to give Small and Medium Business unitsa cost-effective way to reach out to customers.

“It’s a key growth initiative in India, which is the fastest growing market for us among top 20 markets,” he said.

Google has already made significant investment in India in terms of increasing the headcount and developing new products to drive the growth in Small and Medium Business units sector. It is also offering services in English and nine regional languages in India.

Google has 1,200 partners across India to help Small and Medium Business units manage their businesses online. In the last two years, it enabled 300,000 Small and Medium Business unit to go online. Its premier partners cover 65 cities and this number is expected to go up to 100 this year.

With over 200 million Internet users, India is on its way to become the second largest Internet market in the world after China.

K. Suryanarayana, head of SMBs, Google India, said the surge in affordable smartphone was bringing more users online. The e-commerce industry, which was roughly at $10 billion in 2013 is projected to touch $80-100 billion by 2020.

Out of the 50 million Small and Medium Business units in India, only five percent have online presence.

“Indian Small and Medium Business units have been slower to adopt online strategies because of lack of time and understanding of the Internet medium and self service model,” he said.

Google helps Small and Medium Business units to get started online by creating a website, a social page, a mobile ready site and also bring them on Google search, Google maps and on other medium like the YouTube. The Small and Medium Business unitsmay also track their efforts through Google analytics.